Sales + Service

 Providing value at every step of the the customer’s buyer journey.
REQUEST A FREE CONSULTATION

Providing the right value, to the right leads, at the right time.

Create and deliver helpful content and strategic solutions, tailored for each lead along their journey.

2020_Seaworthy_Logo-Medium3

Awareness

The buyer becomes aware that they have a problem.

2020_Seaworthy_Logo-Medium3

Consideration

The buyer defines their problem and considers options to solve it.

2020_Seaworthy_Logo-Medium3

Decision

The buyer evaluates and decides on the right provider for the solution.

AdobeStock_398411440

Sales Enablement

Close more deals, deepen relationships, and manage their pipeline more effectively.

Using technology for managing the interactions and relationships between your brand and your prospects and customers. We help you improve business relationships, stay connected, streamline processes and increase your profitability.

Build, optimize and automate how a prospect moves through every stage of your sales process. Create an intentional and strategic funnel with outlined actions to nurture your opportunities through their buyer's journey and closed more deals.

Establish trust, bring in new leads and ensure stability for your brand through consistent, cohesive and educational messaging. We use the dynamics of the internet to engage your audience with resourceful content and delivered on the right platforms.

Establishing processes and systems to enable your brand to perform marketing and sales tasks effectively. We capitalize on the potency of scalable and integrated technology to help with lead generation and nurturing, saving you time and money while you grow in size and complexity.

Collect and analyze metrics to uncover useful, actionable data about your business efforts. We help you draw insightful conclusions to inform future decisions and strategies for meeting your overarching marketing, sales and growth goals.

Service Enablement

Conduct seamless onboarding, enable flexible customer support and deliver efficient end-to-end service that delights customers at scale.

Spend less time on data entry, and more time helping customers succeed. Build and optimize ticket assignment and routing to create a help desk that prioritizes critical issues first.

Get a real-time pulse check on customer happiness. Deploy NPS, CSAT, CES, and custom surveys to gather feedback that can be used to build a better customer experience and allow for more educated decision making about your business model and processes.

Help customers help themselves, and reduce your number of support requests. Convert frequently asked questions into a searchable library of help articles, videos, and documentation.

Help customers on your website in real time. Automatically route users to the right people on your services team, and build better relationships through contextual conversations and empower agents to craft personalized experiences that scale.

AdobeStock_429670840
Beginners Guide to CRM - Seaworthy Strategy

Get Your FREE Beginner's Guide to CRM!

Managing contacts and customers for inbound sales + marketing efforts is no easy feat. Our free guide provides an overview of the capabilities of a CRM and how it can drive and increase sales and customer retention.

partner-badge-color-2

Partners + Tools

sales-hub-icon

Sales Hub

Includes a fully featured sales CRM, sales engagement tools, quote and CPQ functionality, reporting and analytics, and more — plus the ability to seamlessly integrate with more than 875 tools in HubSpot’s App Marketplace.

Service Hub Icon

Service Hub

Includes conversational tools, help desk automation, knowledge base functionality, customer feedback surveys, reporting, and more — all powered by a CRM to give your business one unified view of each customer interaction.

BOOK A HUBSPOT CONSULTATION

Ready to get started?

We’d love to talk with you, see what your needs are, and get you a personalized quote.

REQUEST A FREE CONSULTATION